Andrew at AJR was fantastic helping me when I damaged the connection port on my external hard drive and was unable to access anything on it. AJR dismantled the case to gain access to the drive and copied the contents to another hard drive for me. Instead of scrapping the hard drive due the case/caddy being damaged i was advised that it was possible to buy another in order to continue using an undamaged hard drive, all at very little cost. Fantastic! So honest, fast and reliable. Look no further, AJR provide a fantastic friendly and fast service! Thanks Andrew.