Remote IT Support

AJR Can Help You, Anywhere, Everywhere!.

Perfect for clients who don’t wish to commit to a monthly support package, our remote support service offers a quick fix for day to day computer problems. As long as your computer can still get online, we should be able to fix your computer remotely within a matter of minutes. You can even book a time that’s most convenient for you – daytime,  evenings or even at the weekend!

We can help with anything from virus/malware removal to installing programs and fixing errors. All work is done in complete confidentiality and the remote connection is done via professional helpdesk software using 256bit SSL encryption.

No call out, no hidden costs, professional service.

The service starts at just £25 for a single remote helpdesk session and if we can’t fix the issue remotely or the problem needs an engineer onsite visit / workshop repair, the remote session cost will be discounted from the final repair cost. 100% satisfaction guaranteed!

IMPORTANT: In order to use remote support, the computer you wish us to work on must be able to connect to the Internet. In the unlikely event we cannot fix your computer remotely or unable to gain access remotely for a session, the support session will remain banked for you to use another time. You also understand that whilst every care is taken, we are not responsible for any loss of data that may occur. Our prepaid remote support service is only available for Windows desktop computers. For the support  of Linux or Windows Servers, please contact us for a quotation based on your requirements. We reserve the right to limit the session time at our discretion.

How to buy:

Step 1 - Payment
make a payment of £25 for a single remote support session below,
Step 2 - Contact AJR
Call us on 01709 527 200, email us at or click the live chat button on the right for support.. Let AJR know you have purchased a single remote support session, We will need your name and telephone number so we can confirm we have received your payment. Once confirmed please describe to AJR the issues you are experiencing and what you would like us to look at.
Step 3 - Connect & Fix
We will direct you to use one of the remote access tool on this page to enter a code. This will then allow us to connect to your computer and fix the problem.

Customer Name
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