Business IT Support Services & Solutions in Rotherham, South Yorkshire
AJR Combine on Premise, Hybrid and Cloud, Customer focused IT Support and IT Solutions for business, Our aim is to be your IT Department
Our IT Support Solution
AJR provide multi-platform IT Support Solution for Microsoft Windows, from single to multiple site office settings.
Whether you need an IT Support Solution for your individual client work stations or entire systems or assist with managed cloud anti-virus security protection or data backup, we can deliver a professional level of service.
We don’t believe in one level of support across all clients as every customers support requirements are different, therefore every customer has a different (SLA) service level agreement
We have 2 tiers of flexible IT Support Solutions including an IT pay as you go services which is a non-contracted ad-hoc service designed to provide you with the best level of IT support for small businesses, dependent on your budget and specific business needs this can be combined with our cloud solutions.
Our more premium tailored IT Service Desk Solution which includes unlimited remote support and access to our priority help desk and ticketing system. Our managed monthly cloud solutions can be combined with out IT Service Desk to create a Fully managed all inclusive AJR Manage-IT Solution:
Aim of AJRs IT Support is:-
To integrate AJR cloud services into everyday IT Support processors, either if the client wants a Pay as you go service or a more tailored priority support service with ticketing system and unlimited remote support sessions eg –
- AJR Pay & Go IT
- AJR Service Desk IT
This creates a hybrid solution, mixture of cloud and on premise that enables AJR to support our clients 24/7 within the cloud, this lessens the need for on-site demand and improves workflow and streamlines IT Support more efficiently.
Why Choose AJR
We are Microsoft Certified Professional and A+ Certified Professionals hold numerous IT Diplomas and Certifications.
We have years of extensive knowledge of school ICT and Business IT infrastructure right from the planning and implementation stages of technology projects to the support and maintenance and implementing upgrade solutions. Out team have a background in School and Business IT.
Our team members have previously held some high working roles within school and Business IT environments such as:-
- IT Manager / Head Of IT
- Chief Information Systems Officer
- Primary School IT Project Manager
- IT Systems and Network Manager
- Lead IT / Network Technician
- Onsite IT Field Engineers
- IT Technician
- Help Desk Support Technician
AJR Cloud Tech
Our industry leading remote monitoring and management software enables our service Desk to be more efficient in identifying any potential IT issues before they impact upon your business productivity. With 24/7/365 real-time monitoring and managed Anti-malware protection, this state-of-the-art system automatically flags issues so that preventative maintenance can be implemented and downtime virtually eliminated.
This is one of the many tools that we use to keep your business running smoothly with our IT Support Solution packages and unlike many other IT providers our monitoring and protection services can be integrated with AJR Service Desk IT our managed IT support packages.
All managed support packages also include quarterly backup integrity checks, monthly or quarterly computer health checks, out of hours server maintenance and updates.
To find out more about our IT support process, our dedicated help desk and ticketing system please see how AJR resolves your IT issues.
Our response times are good, We provide same day support for our both our pay&Go and Service Desk IT Support Customers and within 4 hours response time for our managed clients, and you can be sure that your business technology is in safe hands – AJR is a Microsoft Certified IT Professional and Comptia A+ Certified Professional and has extensive technical knowledge of Microsoft operating systems and server platforms, specialising in Microsoft Operating Systems, Windows Small Business, and Hyper-V servers.
More information about AJR Cloud Tech
How AJR Can Help With Your IT
- IT Consultancy
- IT Network Assessments & Audits
- Onsite IT Maintenance & Support
- IT Procurement
- IT installations & Upgrades
- Computer Hardware & Software Support
- Systems Health Maintenance & Hardware Reapir
- Remote IT Support Services
- IT Planning & IT project management
- On Premise Server & Network Installations
- Proactive IT Monitoring & Managed Anti-Malware Protection
- Cloud Computing
- Managed IT Services
Would you like to schedule a FREE IT Assessement
Learn How AJR Can Help You Grow, Manage, and Protect Your Business With Managed IT Services.
Andrew is an extremely capable IT specialist
Andrew is an extremely capable IT specialist who has performed numerous system repairs, upgrades for my company. He is extremely flexible and responds to inquiries at all hours of the day including evenings and weekends. Andrew is highly cost effective and is my companies first choice for IT support.
To have the confidence to be able to trust someone with the details of my life and business is a relief !
To have the confidence to be able to trust someone with the details of my life and business is a relief everything is great you did a fantastic job Andrew recovering company data! I am hoping to send more business your way Thanks for everything!
He is very polite, easy to talk to and very knowledgeable. Thanks again Andrew your a star
We needed a cost effective file server solution setting up in our office, my staff members needed to collaboration and share information between each other. I wanted a solution that would allow my team to have individual password protected private folders with a shared area that was also backed up to the cloud. I contacted Andrew at AJR and i could not have been more happy with his service and approach to my needs he is very polite, easy to talk to and very knowledgeable. We are now up and running with a file server exactly as i wanted it, AJR also manage and monitor our computers through the cloud its fantastic! Thanks again Andrew your a star
I have no hesitation in recommending his services!
Andrew made sure that he provided precisely what I needed when he built a replacement PC for my company; I have no hesitation in recommending his services.
He’s a real team player & deserves all the success he will achieve in the future
Besides being able to demonstrate how knowledgeable he is about everything ICT, Andrew has been superb in helping those of us completely lacking in ICT skills (without making us feel totally useless!) He’s a real team player & deserves all the success he will achieve in the future. Many thanks
You wont be disappointed when dealing with him
Andrew is a very clever and switched on young man who will be very successful, Hardworking, a real gentleman and a man with some great contacts. His business is built on trust and value for money so you wont be disappointed when dealing with him.
Many thanks Andrew for all your help!
Many thanks Andrew for all your help sorting out our network on Wednesday
Thanks again Andrew you are our IT lifeline!
Andrew removed a nasty virus from one of the computers awhile ago, After that he recommended Emsisoft we took his advice and let him upgrade all our computers with the Emsisoft antivirus software A few days ago it stopped a trojan attack getting onto one of the computers and cleaned it off without us having to do anything!, We will definitely be renewing it. Thanks again Andrew you are our IT lifeline!.
First class service resolving problems quickly and cost effectively
I have used A.J.R Computing services on more than one occasion and each time Andrew provided a first class service resolving the problems quickly and cost effectively
Very dependable. Never had a situation that could not be fixed. I highly recommend!
The service that I receive for my business through A.J.R Computing is wonderful. Very dependable. I have never had a situation that could not be fixed. I highly recommend
Brilliant service. Would definitely recommend!
Brilliant service. Laptop was repaired in no time and is now perfect. Would definitely recommend AJR Computing & Rotherham Laptop Repair.